Candice Gaines

About Candice Gaines

Most people who can’t buy homes don’t have an income problem - they have a credit problem.That’s why I became a board-certified credit specialist AND a licensed Michigan realtor.I don’t just show you houses. I make sure you can actually qualify for them.Here’s how I work differently:As a seller’s agent, I’ve successfully sold multiple properties and know exactly what it takes to position homes in today’s market.As a buyer’s agent, I specialize in first-time homebuyers - but I go deeper than most agents. Before we ever look at properties, I review your credit. If you’re not mortgage-ready yet, I get you there through my proven credit repair program.Through Luxe Legacy Consultants, I’ve helped 200+ clients transform their financial positioning. I run Boss Empire Academy, teaching credit strategy and financial literacy to members who are serious about building wealth.I’ve personally gone from a 487 credit score to 730+. I own four properties. I know this process from both sides - as someone who’s lived it and as a professional who guides others through it.Whether you’re: ∙ Ready to sell and want maximum value ∙ Ready to buy and need a strategic agent ∙ Want to buy but your credit needs work firstI meet you where you are and get you where you want to go.Let’s turn your credit into keys.

Experience

1. Claims Adjuster Commercial, Remote

   CSAA Insurance Group

   Nov 2022 — Present

   Claim Resolution: Working from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.• Handling non-injury claims for commercial accounts and personal lines non-standard products.• Inbound Calls: Answering inbound calls, open claims, acquire loss details from all involved parties and investigating, evaluating, negotiating, and settling auto and property damage claims for commercial rideshare, commercial GIG economy and/or personal lines non-standard products.• Compliance Adherence: Strictly adhered to compliance regulations, including HIPAA and state guidelines, to ensure the confidentiality and legality of claim-related activities.• Documentation: Documenting claim files, send correspondence, and communicate with all parties involved.• Liability Determination: Analyzing and determining liability for damages, escalating customer situations as necessary to ensure a fair and prompt resolution.• Negotiation: Arranging and paying repair, rental, and towing, total losses and negotiate storage.• Inventory Management: Managing a large inventory of claims ranging from minor to moderate complexity.• Customer Support: Explaining policy, coverage, and appropriate course of action.

Education

• Real Estate One Academy

  Real Estate, Real Estate

  2016 — 2016

• Schoolcraft College

  Associate of Arts and Sciences - AAS, Education

  2016