Candice Annafina Fernandes

Senior Technical Sales Engineer @Juniper Networks

San Francisco, CA, US

Delivered technical and business support for key clients, guiding their enterprise networking strategy in switching, routing, security, and services to streamline operations and reduce costs- Subject matter expert (SME) for networking protocols in the data center, enterprise, and WAN domains- Skilled in analyzing hardware capabilities at the chipset level, with expertise in technical specifications and performance optimization- Served as a trusted advisor to major clients, guiding technical and business decisions to enhance strategic outcomes- Anticipated customer needs by analyzing market trends, and collaborating with sales, engineering, and product management teams- Designed, architected, and presented solutions that integrate multiple cross-sell solutions and services for customers to boost the product portfolio- Identified business opportunities by analyzing data and tailoring configurations to client needs- Provided post-sales support by addressing customer needs, balancing business requirements, and resolving issues promptly and professionally- Actively present findings and enhancements to Engineering teams during testing.

George Mason University

Master's degree, Computer Systems Networking and Telecommunications