Candace Yager
HR Manager & Retail Operations Manager @Koeze Company
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WORK HISTORY
HR Manager & Retail Operations Manager @Koeze Company
Grand Rapids, MI, US
EDUCATION
Hope College
Bachelor of Arts (B.A.), Business Administration/Management
SKILLS
ABOUT CANDACE YAGER
Strategic and people-centered leader with over 20 years of experience driving transformation across Human Resources, Operations, and Retail Management in both corporate and entrepreneurial environments. I bring a unique dual-focus lens—balancing business objectives with people priorities—to deliver impactful results in talent acquisition, organizational development, performance management, and customer experience.Currently serving as the Senior HR Manager & Retail Operations Manager at Koeze Company, I lead both HR initiatives and multi-location retail operations, blending employee engagement strategies with sales-driven execution. My role spans full-cycle recruiting, compensation planning, training and development, policy design, and retail sales, all while driving culture, collaboration, and continuous improvement.Throughout my career, I’ve led regional HR operations for organizations with employees, launched new locations, turned around underperforming teams, and created award-winning customer service programs. Whether building out high-volume staffing plans or designing employee development frameworks, I thrive on creating clarity in chaos, mentoring teams, and delivering sustainable growth.I’m passionate about developing people, cultivating inclusive workplaces, and building systems that scale with purpose. Let’s connect if you’re looking to share ideas on leadership, HR strategy, or elevating the employee experience.
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