Candace Veney
Nutrition and Health | Program Innovation | Lean Six Sigma Yellow Belt
- Role
- Customer Service Consultant Powering Wellness and Improving Lives at Daxko
- Location
- Birmingham, AL, US
- LinkedIn followers
- 500 followers
About Candace Veney
Public service professional working in community nutrition and aging, with a focus on systems, implementation, and equity.As a Nutrition Coordinator, I support the state’s senior nutrition program and collaborate with community leaders. I am motivated by work that balances evidence-based approaches with community constraints and resources.
Experience
Customer Service Consultant Powering Wellness and Improving Lives
May 2023 — Present
Facilitated Technical Learning: Coached new hires on best practices, reinforcing department policies, culture, and values. Leveraged Past Experiences: Recalled training and previous experiences to address new problems, ensuring efficient resolution of issues.Conducted Club Setup Analysis: Thoroughly examined different configurations to identify unique issues, improving overall system understanding.Consulted Knowledge Database: Utilized database for detailed guidance, enhancing problem-solving capabilities.Understood Interdependencies: Recognized how various software components affected each other, optimizing functionality and payment methods.Documented New Insights: Recorded new knowledge, issues, and fixes to build a comprehensive reference base.Visualized Product Workflows: Created visual representations of workflows to identify potential problem areas.Enhanced Communication Skills: Improved ability to explain technical points clearly and concisely, ensuring effective customer communication.Maintained Curiosity: Continuously learned and improved understanding of the product to stay updated with new developments.
Education
Trailhead by Salesforce
Computer/Information Technology Administration and Management
Kent State University
Bachelor of Science (B.S.), Human Development and Family Studies, Family Life Education
2002 — 2006
Skills
- Social Media
- Cooking
- Hospitality
- Customer Service
- Event Planning
- Public Speaking
- Indesign
- Wedding Planning
- Food
- Community Outreach
- Microsoft Office
- Event Management
- Fundraising
- Public Relations
- Social Networking
- Social Media Marketing
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