Candace Slaughter
Principal, Customer Success Manager @ OneTrust | Ex-Cisco
- Role
- Principal, Customer Success Manager at OneTrust
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Candace Slaughter
I am an experienced professional with a proven track record of increasing customer adoption year over year. Focused on delivering value to customers’ business priorities and outcomes with enterprise solutions; through services, education and support. I function as a business partner with high level customer retention and longevity for core customer portfolios. As a trusted advisor to customers, I create an environment of continuous customer feedback, advocacy and NPS survey improvements by addressing customer product and service needs. I am their internal advocate, personal concierge and trusted advisor! Key Skills Team Leadership | Customer Retention | Business Liaison | Relationship Consultation | Customer Success | Voice of the Customer | Project Management | Product Adoption | Knowledge Centered Support | Customer Training and Education | Support Monitoring and Reporting | Customer Crisis Mitigation | Business Reviews| Gainsight | Salesforce |Qlixview Life Rules!~ Whatever it takes to leave my legacy ~
Experience
Principal, Customer Success Manager
Feb 2025 — Present
Delivering customer value to ensure retention and growth, through alignment, adoption and world class customer engagement.
Education
Livingstone College
Bachelor of Science - BS, Business Administration
The University of Dallas
Master of Business Administration - MBA, Marketing Management
Skills
- Entrepreneurship
- Public Speaking
- Event Management
- Social Media Marketing
- Volunteering
- Editing
- Event Planning
- Marketing
- Management
- Project Planning
- Business Development
- Newsletters
- Fundraising
- Marketing Strategy
- Cultural Diversity
- Social Networking
- Customer Service
- Data Entry
- Sales
- Social Media
- Email Marketing
- Leadership
- Advertising
- Public Relations
- Online Marketing
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