Candace Pavlas

About Candace Pavlas

Strategic UX operations and knowledge management leader with deep experience building scalable processes, content systems, and cross‑functional programs for enterprise software organizations.Known for transforming ambiguity into structure, optimizing team workflows, and driving alignment across product, design, engineering, and documentation teams. Adept at leading initiatives, maturing content and UX practices, and developing high‑performing teams that deliver consistent, user‑centered experiences.

Experience

1. Manager, Ux Operations

   PowerSchool

   Nov 2021 — Present · Houston, TX, US

   Built the UX Operations function from the ground up, defining frameworks for capacity planning, process optimization, team ceremonies, and tool governance.Leading the organization‑wide product accessibility program, partnering with product, engineering, and compliance teams to improve accessibility maturity and audit readiness.Driving the creation of a centralized Knowledge Management team to unify product knowledge strategy, governance, and content optimization across product lines.Researching and piloting AI‑driven tools to streamline UX operations, improve documentation workflows, and enhance team efficiency.

Education

• Texas A&M University

  B.S., Agricultural Journalism

Skills

• Press Releases
• Technical Writing
• Blogging
• Editing
• Web Design
• Content Management
• Email Marketing
• Project Management
• Advertising
• SEO
• Online Marketing
• Madcap Flare
• Integrated Marketing
• Newsletters
• User Experience
• Social Networking