Candace Major

Director, Human Resources

Role
Director of Human Resources, Lake Erie Area at US Foods
Location
Cleveland, OH, US
LinkedIn followers
500 followers

About Candace Major

Goodness and hard work are rewarded with respect”- Luther Campbell \"H x 3 = Humor, Humility, & Honesty\"- Words to live by-Candace MajorHuman Relations Business Partner focused on growth and development of the organization’s future, and its most valued resource. To render a strong business acumen based on an enthusiastic attitude toward learning, strong team building experience, and a continuous improvement approach which prizes intellectual human capital, all in an effort to build diverse teams to maximize it, whereby accelerating company and employee, growth and success.

Experience

  1. Director of Human Resources, Lake Erie Area

    US Foods

    Nov 2019 — Present

    Leading publicly traded food distributor in the US with over $24 Billion in sales. Responsible for Northern Ohio and Michigan, an area with over $55 million/yr in revenue. For well over a year and a half, the Lake Erie area beat EBITDA plan, and was 49.50% better than prior year. Distribution, selling, and admin expenses lower by an average of $.26/case. Successfully hired and on-boarded over 250 employees in both markets, year over year, maintaining a better than 98% staffed ratio. Obtained a 41-basis point improvement in employee survey promoter score following my start. Successfully negotiated five multiyear union contracts three with Detroit and Cleveland Teamsters locals. Held annualized turnover to 51.3% in one market, the lowest in the Northeast region. Took initiative to create and implement a front line manager HR for Ops Training program that consisted of a monthly lunch and learn. Conducted quarterly talent reviews with leadership including 9-Box, succession planning, identification of high potentials. Additionally rolled out functional based competencies and individual development planning training. Won “Best and Brightest” Detroit, and Cleveland Plain Dealer “Top Workplaces” while employed.

Education

  • University of Cincinnati

    Bachelor's Degree, Human Resources Management/Personnel Administration, General

  • Cleveland State University

    Certificate of Labor Relations, Labor and Industrial Relations

  • Kent State University

    Master of Business Administration (M.B.A.), Business Administration and Management, General

  • Penn State University

    Certificate, Logistics, Materials, and Supply Chain Management

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Candace Major — Director of Human Resources, Lake Erie Area at US Foods in Cleveland, OH, US | Unifers