Candace Whiteside

Experience

1. Account Coordinator Operations Coordinator

   C.H. Robinson

   Oct 2017 — Present

   Manages a high-volume, fast-paced account recognized as the 5th largest LTL customer in the company, ensuring exceptional service and operational efficiency.• Drives customer satisfaction by anticipating their needs, communicating proactively, and executing tasks with urgency and precision.• Trains and implements AI automation tools to improve process efficiency, decrease manual workload and enhance time management.• Manages rate negotiations with customers, resulting in improved profit margins and long-term partnerships.• Manages expedite and urgent orders while closely tracking shipments to deliver up-to-date and accurate information to customers and vendors.

Education

• University of South Carolina

  Bachelor of Science - BS, Tourism Management & Event Planning

  2012 — 2015

• High Point University

  Psychology

  2011 — 2012

Skills

• Social Networking
• Powerpoint
• Microsoft Excel
• Events Coordination
• Marketing Event Planning
• Strategic Planning
• Corporate Social Media
• Event Planning
• Online Research
• Telephone Skills
• Microsoft Word
• Leadership
• Public Speaking
• Project Management
• Social Media
• Research
• Customer Service
• Servicenow
• Teamwork
• Time Management
• Microsoft Office