Candace Shaw

Regional Operations Manager at Aspen Dental Management, Inc. (ADMI)

Role
Regional Operations Manager at The Aspen Group
Location
Nashville, TN, US
LinkedIn followers
500 followers

About Candace Shaw

Training & Development Leader | Multi-Unit Operations Strategist | Customer Experience ChampionDriven and passionate Training Manager with a proven track record in the healthcare, retail, and sales industries. Known for developing high-performing teams, implementing impactful training programs, and aligning people development with business growth across multiple locations.Skilled in Multi-Unit Operations Management, Sales Strategy, Retail Excellence, Training Design & Delivery, and Customer Satisfaction Optimization. I excel at fostering engagement, inspiring talent, and creating learning solutions that improve performance, efficiency, and results.I believe in building a culture of continuous improvement, collaboration, and accountability—where people feel empowered to deliver their best work every day.

Experience

  1. Regional Operations Manager

    The Aspen Group

    Jul 2020 — Present · Chicago, IL, US

    Oversee practice operations for a group of Aspen Dental-branded practices.• Support and develop close working partnerships with Dentists, Office Managers, and practice staff•Spearheading growth and process improvement initiatives, own full profit and loss responsibility, and travel regionally to maintain and support. • assess staffing and recruitment needs; support Office Managers to effectively identify, hire, and onboard practice talent•Attain business goals through achievement of revenue and profitability objectives•Provide training and development support to ensure all practice staff demonstrate knowledge of our business model, operating procedures, and protocols•Support daily office operations within the region as necessary•Respond to clinical and operational concerns; be accessible and responsive•Other related functions as requested by supported Practice Owners

Education

  • Western Kentucky University

    Business, Management, Marketing, and Related Support Services

Skills

  • Merchandising
  • Powerpoint
  • Time Management
  • Leadership
  • Insurance
  • Store Management
  • Human Resources
  • Operations Management
  • Store Operations
  • Microsoft Office
  • Sales
  • Customer Service
  • Retail Sales
  • Management
  • Team Building
  • Training
  • Customer Satisfaction
  • Driving Results
  • Retail
  • Loss Prevention
  • Fashion
  • Inventory Management
  • Inventory Control
  • Visual Merchandising

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Candace Shaw — Regional Operations Manager at The Aspen Group in Nashville, TN, US | Unifers