Candace Franklin

About Candace Franklin

I have a comprehensive understanding of the technology landscape, with particular…

Experience

1. Pre-sales Engineer Solutions Architect

   Honeywell Technologies

   Jul 2022 — Present · US

   Technical Expertise: Develop a deep understanding of Honeywell\'s products, solutions, and technologies, Industrial AutomationPre-Sales Support: Collaborate with the sales team to understand customer requirements and objectives. Provide technical expertise and guidance during the pre-sales process, including product demonstrations, presentations, and technical discussions with customers.Proposal Development: Ensure proposals are technically sound, feasible, and aligned with customer expectations and budget constraints.Product Demonstrations: Conduct product demonstrations to showcase the features, capabilities, and value proposition of Honeywell\'s solutions. Tailor demonstrations to address specific customer use cases and pain points.Technical Consultation: Act as a trusted advisor to customers, providing expert guidance on technical aspects, best practices, and industry standards related to Honeywell\'s products and solutions.Customer Engagement: Build strong relationships with customers by understanding their business objectives and challenges. Engage with customers proactively to identify opportunities for new solutions and upsell or cross-sell opportunities.Collaboration with Cross-Functional Teams: Work closely with cross-functional teams within Honeywell, including product management, engineering, and marketing, to align technical solutions with market needs and product roadmaps.Training and Knowledge Sharing: Conduct training sessions for internal sales teams to educate them about Honeywell\'s products, solutions, and value proposition. Share technical knowledge and expertise with colleagues to foster a culture of continuous learning and development.Post-Sales Support: Provide technical support to the sales team and customers during the post-sales phase, including solution implementation, troubleshooting, and escalation management. Ensure customer satisfaction by addressing technical issues promptly and effectively.