Camilo Rodríguez-Oliveros
Senior Customer Success Manager - Uk i @HubSpot
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WORK HISTORY
Senior Customer Success Manager - Uk i @HubSpot
Dublin, IE
Manage a book of business of 90 customers in the UK and Ireland. Provided consultative expertise and strategic guidance to clients, enabling them to optimize go-to-market and operational strategies for achieving critical business goals through the strategic adoption of the HubSpot platform. Achieved a consistent quota attainment of ~107% in 2025, consistently delivering ~95% GRR against a 91% monthly goal and earning a HubSpot Highlight Award for top global revenue‑retention performance (Dec 2025). Prevented approximately 44% of expected churn, improving GRR from the 91% target to ~95%(reducing churn from 9% to 5%). Generate sustained expansion pipeline by averaging well above 10 New Business opportunities with an Average growth size of 20K per month by driving platform upgrades. Led enablement sessions and workshops to help my customers learn how to use the HubSpot platform, drive tool adoption, and increase time to value. Act as a trusted advisor for complex accounts, coordinating with Sales, Onboarding, Solutions Engineers, Legal, Support, and Product to de‑risk renewals and unlock expansion opportunities. Prioritize my book of business by meeting with customers labeled as P1 and P2 in the CPF model. Leading to prioritize those whose HubSpot usage is the lowest to ensure we drive tool adoption and mitigate churn by increasing UUS.
EDUCATION
Hult International Business School
Master's degree, Marketing/Marketing Management, General
Universidad de Los Andes
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Colegio San Carlos
Bachiller, High School/Secondary Diplomas and Certificates
ABOUT CAMILO RODRÍGUEZ-OLIVEROS
Do you take what I take? Endurance is the word. Moving back instead of forward seems to me absurd\"- Eye of the Beholder. Some major themes of my career have been resilience, growth, excellence, empathy, and belief. I have always been a fighter, even when times are tough, I’ve always managed to find a way through, and most importantly, I’ve learned from each obstacle I have faced. From learning how to adapt and create marketing campaigns to five different LatAm markets, to managing international expansion strategies and even to finding a way to finance the end of my Bachelor’s degree against the odds of experiencing an unexpected loss. One of my core strengths is my capacity to create solutions when others can’t see a way forward.
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