Alexander Camman
Intake Coordinator @Couples Center Of The Pioneer Valley CCPV
Signup · Get unlimited contacts
WORK HISTORY
Intake Coordinator @Couples Center Of The Pioneer Valley CCPV
Client Intake & Assessment:Answer inbound calls, emails, and online inquiries from prospective clients, providing a welcoming and professional first point of contact.Gather initial information from clients regarding their needs, goals, and relationship challenges to help match them with the appropriate therapist.Schedule intake appointments and coordinate therapy sessions for new and existing clients.Complete necessary intake forms and ensure all client information is accurately entered into the practice management system.Communication & Client Support:Provide potential clients with details about therapy services, including treatment approaches, therapist specialties, pricing, and insurance options.Assist clients in navigating the intake process and address any questions or concerns related to scheduling, payment, or therapy expectations.Maintain confidentiality and ensure all interactions adhere to ethical and privacy standards, including HIPAA regulations.Administrative Support:Maintain and update client files, records, and appointment schedules.Coordinate with therapists to ensure seamless scheduling and follow-up communication.Process insurance verification and assist with billing questions as needed.Support ongoing client retention through appointment reminders, confirmations, and follow-up communications.Team Collaboration & Process Improvement:Works closely with the clinical team to ensure a coordinated approach to client care.Help identify areas for improving the intake process and client experience, offering suggestions for workflow optimizations and service enhancements.
EDUCATION
Full Sail University
Bachelor Degree, Film
Full Sail University
Masters Degree, Entertainment Business
SKILLS
ABOUT ALEXANDER CAMMAN
Consultant at Camman Consulting
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.