Luck
Senior Design Leader | GenAI, UX Strategy, AI-Powered Experiences; Building 0-to-1 Products | Former Google, Amazon
- Role
- Group Design Manager at Intuit
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Luck
I’m a product design leader who defines direction in ambiguous, high-stakes problem…
Experience
Group Design Manager
Dec 2023 — Present · Austin, TX, US
Lead a diverse, multidisciplinary team of UX Researchers, UX Writers, UX Designers, and UX Engineers, driving strategic initiatives to enhance and unify product experiences across multiple business verticals.Spearhead the integration of Generative AI (GenAI) into end-to-end experiences, optimizing developer, design, and product workflows to foster innovation and efficiency.Define and execute the strategic direction for 0-to-1 product expansion, focusing on the externalization of core FinTech functionalities to empower developers and drive ecosystem growth.Organizational Leadership: Remapped the design organization into product pillars, improving operational efficiency and cross-functional alignment.Process Optimization: Partnered with Product Management Directors to standardize 1-pager and PRD (Product Requirements Document) processes, ensuring project clarity and alignment across all phases.Developed scalable frameworks for design work tracking, JTBD (Jobs-To-Be-Done) identification, and self-serve UX research tools, accelerating tactical research efforts and enabling UXRs to focus on high-impact work.Mentor and guide UX managers and senior leaders to foster a culture of collaboration, innovation, and continuous improvement within the organization.
Education
Georgia Institute of Technology
Bachelor of Science (B.S.)
2008 — 2012
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