Camille Williamson

Payments Solutions Specialist @Centerbase

Anchorage, AK, US

I joined the Centerbase team as the first Payment Solutions Specialist shortly after the company launched their first iteration of an integrated payment processor. Centerbase needed someone to own payments retention, adoption, onboarding and support. In this role, I have:• Collaborated with the Payments Product Manager and Developers to deliver customer feedback and enhance the Payments product.• Worked extensively with payment facilitators Payrix and Stripe to do customer onboarding, support, and payment reconciliation.• Worked with our private equity firm, Mainsail, to report bi-weeky/monthly on payments adoption and utilization, and brainstorm with other portfolio companies on ways to increase payments retention.Current responsibilities include:• Reporting on a weekly basis to our executive leadership all of our customers MTD financial metrics as well as main support/operational updates that impact our customer base.• Managing sunsetting our Payrix integration and assisting current users with transitioning over to Stripe for their payment processing needs.• Providing same day support to any customers as needs arise - typical turn around time is 1-3 hours.• Collaborating with our different sales teams, CSM\'s and PM\'s on how to ensure payments penetration during the early stages of Centerbase implementation.

UC Santa Barbara

Bachelor of Arts (B.A.), Sociology

Monterey Peninsula College

Associate of Arts (A.A.), Social Sciences

Monterey Peninsula College

Associate of Arts (A.A.), Communication and Media Studies