Camille Pacifico
Community Engagement and Digital Support Specialist @NUDESTIX
Signup · Get unlimited contacts
WORK HISTORY
Community Engagement and Digital Support Specialist @NUDESTIX
Toronto, ON, CA
Primary Point of Contact: Effectively manage all global inquiries from customers and vendors, acting as the first point of contact via NUDESTIX customer service email, chat, and in-person channels. Respond promptly to all communications, ensuring that inquiries are addressed appropriately, with serious issues escalated to the relevant directors as needed.Communication Management: Leverage multiple administrative and digital systems to manage and update communication platforms, including the NUDESTIX website, social media reputation, and reviews ensuring consistent messaging and engagement across all channels.Customer Satisfaction & Engagement: Maintain a proven track record of providing exceptional support and engagement in the digital space, enhancing satisfaction through timely, clear, and effective communication. Continuously monitor trends and adjust communication strategies to meet customer needs and improve revenue, and satisfaction. Maintained consistent above-average satisfaction, response, and resolution time.Inventory Management: Manage inventory for both US and CA eCommerce markets, collaborating with cross-functional teams to align inventory forecasting with promotional schedules. Ensure timely distribution of tracking information and necessary forms to all teams in preparation for order fulfillment and promotions.CRM & Campaign Management: Create copy for email marketing and SMS campaigns using CRM systems, such as Klaviyo and Attentive, to ensure optimal awareness, customer engagement and drive conversions through effective data management and segmentation.
EDUCATION
Elevate
Web Development
George Brown Polytechnic
Food and Nutrition Management (Post-graduate Certificate),, Foods, Nutrition, Clinical Nutrition
George Brown Polytechnic
Diploma of Education, food and nutrition
triOS College Business Technology Healthcare
Digital marketing, Business and Digital Marketing
George Brown Polytechnic
Diploma, Culinary Management
ABOUT CAMILLE PACIFICO
Community Engagement & Digital Support Specialist at NUDESTIX driving communication strategies across digital, social, and CRM platforms. Known for delivering exceptional, proactive support as NUDESTIX\'s primary point of contact, ensuring positive and timely resolutions. Leveraging my healthcare background, I bring a compassionate approach to community engagement, a strong understanding of the healthcare environment, and a firm belief in the power of empathy. In addition to my role at NUDESTIX, I also work part-time as a Dietetic Assistant at McMaster Children\'s Hospital. Outside of work, I enjoy outdoor fishing and run a YouTube channel where I teach young cooks how to prepare fun and easy meals.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.