Camilla Crawford

Senior Fraud Advisor @Lloyds Banking Group

Belfast, GB

Conduct comprehensive fraud assessments through enhanced monitoring techniques-Implement KYC and CDD protocols, ensuring compliance with AML regulations and improving customer verification processes- Successful recovery of assets for customers- Identity verification & authentication methods- Forensic accounting & fraud investigation - Data analysis (identifying patterns, trends, red flags)- Suspicious Activity Reports (SARs) filing - Fraud detection tools (Falcon, Outseer, Base 24)- CRM & case management systems (Pega)- Regulatory & Compliance Knowledge including Anti-Money Laundering, Counter-Terrorist Financing, GDPR & data privacy laws for fraud-related data handling- Attention to detail & critical thinking - Strong communication (report writing, customer updates & education on fraud prevention)- Problem-solving & decision-making under pressure - Collaboration with colleagues and management- Ethical judgment & integrity - Knowledge of variety of scams for example, social engineering & phishing scams

Ensign College

Associate's Degree, General Studies & Professional Sales

Brigham Young University

Bachelor’s Degree, Communications advertising major, English minor

Belfast Institute of Further and Higher Education

NVQ Level Two Hair & Beauty Therapy, Cosmetology and Related Personal Grooming Services