Camilla Chung
Driving Customer Success in AI-Powered Healthcare | Hippocratic AI
- Role
- Customer Success Executive at Hippocratic AI
- Location
- Palo Alto, CA, US
- LinkedIn followers
- 500 followers
About Camilla Chung
Deeply committed to driving the successful adoption of technology solutions, with over a decade of experience in strategic program and program management at 40+ hospitals across the USA, UK, and UAE. Expertise in forging strong, dynamic relationships between business and technical teams to facilitate solution adoption within organizations. Focused on driving change through the analysis of workflows, technology capabilities, and tailored implementation strategies, resulting in successful deployments, delivering quick wins and fostering customer satisfaction.Professional background: Build and Scale Safe, Effective AI Agents and Generative AI SolutionsProject Portfolio Management (Managing Capital and Project Portfolio Governance)Investment and Emphasis in People Growth and Team-BuildingEnterprise Data Warehousing and Analytics/AI/ML Initiatives (AWS, Azure, CDP)Data Governance and Business Administration IT Portfolio ManagementHealthcare Quality Measures (CMS Meaningful Use, Value-Based Incentives)Systems Architect and Engagement Leader for Clinical IT Applications (Cerner) Enterprise Portfolio Management Office (PMO) Workflow Improvement (ServiceNow, JIRA)Organizational Change Management Specialist, Award-Winning TrainerGraduate-level studies:Biostatistics and Data Analysis (Stata, SAS, R, and ArcGIS)Bottom of the Pyramid Innovation and FinancingU.S. and International Healthcare Payment Structures StudiesHealthcare Web, Mobile (mHealth) Application SolutionsClinical and Research Workflow Improvement Strategies
Experience
Customer Success Executive
Oct 2025 — Present · Palo Alto, CA, US
Dedicated to helping healthcare organizations realize the full potential of generative AI through trusted partnerships and a commitment to safety, patient impact, and measurable outcomes. Focused on driving adoption, delivering value, and ensuring long-term customer success across healthcare platforms.
Education
Johns Hopkins Bloomberg School of Public Health
Master of Public Health - MPH
2012 — 2014
Penn State University
Bachelor of Science - BS, Health Care Policy and Administration
2001 — 2005
The Johns Hopkins University - Carey Business School
Master of Business Administration - MBA
2012 — 2014
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