Camilla Jessica Tabucol

Billing Analyst @Toronto Hydro

Concord, ON, CA

Responsible for day-to-day billing related functions such as scheduled billing, Final bill reconciliation, OESP Program Reconciliations, rates review and audit using Northstar • Played a pivotal role in the data validation, testing and development and rollout of the new billing system, contributing to improved billing system and processes• Successfully supported the data migration to an internalized solution and in housing billing and streamlining operations • Analyzed client data, meter information and rate models to identify anomalies, generate reports and reconcile variances in rates, bulk bills, and suite consumption using Power BI • Performed initial data analysis as required to help resolve and or identify billing related issues • Analyzed meter read discrepancies and assisted with meter read investigations • Collaborated with cross-functional teams to identify and automate key processes using RPA • Generate reports and insights to assist in decision-making and optimizing billing procedures • Resolved any errors or discrepancies with customer billing, accounts, or billing reports