Cameron Collins
Customer Service Specialist @Los Angeles Lakers
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WORK HISTORY
Customer Service Specialist @Los Angeles Lakers
El Segundo, CA, US
Responsible for creating one-to-one, long-lasting relationships with season ticket members (STMs) through emails, phone calls and personal contact, while tracking touch points in CRM. Focuses on retention and provides world class customer service. Assists the Director, Service and Retention with the development of customized communications, events, programs, and benefits for Lakers and South Bay Lakers season ticket members.
EDUCATION
California State University-Dominguez Hills
Bachelor of Science - BS, Business Administration: Sports, Entertainment and Hospitality Management
Ottawa University
Master of Business Administration - MBA, Leadership Development
Crenshaw Science Tech Engineering Math and Med Magnet
High School Diploma
SKILLS
ABOUT CAMERON COLLINS
I love everything business and sports. I research, plan, and execute business solutions that matter. To accomplish this, I focus on delivering key outcomes, building amazing teams, and quickly adapting to the ever-growing business and sports industries.I have enjoyed many positions throughout my career in account management, retail management, sales, and social media coordinating. My personal and professional experiences have taught me the following about myself:I can successfully identify a business or customer need and provide a solution- I put the business/customer at the center of all that I do- I excel at the execution of big ideas with given constraints- My gut instinct is good, but I seek positive results for my decisions.I can align, lead, and grow world-class individuals and teams from 10 to 50 people- I love to win, but helping the team win is much more rewarding- I speak to the person, not the employee- I can easily motivate others.I educate, refine, and drive myself to be a better person- I am constantly learning because I can never settle- I stay calm when faced with adversity- I focus on making high-quality decisions.I enjoy meeting new people and hearing new perspectives. Feel free to reach out to me if you want to talk business and sports.
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