Cameron Ohagan

Vice President, Metrics & Analytics at Pied Piper Management Company LLC

Role: Vice President, Metrics & Analytics at Pied Piper Management Company Llc
Location: Phoenix, AZ, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Cameron Ohagan

In my role as Vice President, Metrics & Analytics, I lead research, analysis and…

Experience

Vice President, Metrics & Analytics
Pied Piper Management Company Llc
Nov 2023 — Present · Phoenix, AZ, US

Education

California State University-Chico
BA

Skills

Project Management
Mystery Shopping
Quality Control
Charity Work
Strategic Planning
Public Speaking
Leadership
Powerpoint
Microsoft Excel
Research
Microsoft Word
Data Entry
Non-Profit Volunteering
Intercultural Communication
Editing
Marketing
Town Hall Meetings
Microsoft Office
Sales

Contact information

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Work email
•••••@piedpiperpsi.com
Personal email
•••••@•••••.com
Direct dial
+18•••••••23

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Current company

Pied Piper Management Company Llc

Technology; Information and Internet · 19 employees · Founded 2007 · Austin, Texas, United States

Measure, Report & Improve — Each of Your Retail Locations Pied Piper provides independent end-to-end measurement and reporting of customer interactions to help your retailers grow, using fact-based data science to identify what matters most, then delivering simple, actionable insights through interactive AI. PSI® Fact-Based Performance Measurement Prospect Satisfaction Index® benchmarks how well each location follows best practices to engage new customers and how that performance compares to what’s possible. Refined over 15+ years with hundreds of thousands of evaluations, PSI® identifies behaviors that consistently drive sales and loyalty. We measure how well each location follows those behaviors using a combination of A.I. and trained human evaluators. Our annual industry studies compare major brands, enabling clients to benchmark performance and improve using real-world customer engagement data. LHE™ Continuous Lead Handling Oversight & Warning Lead Handling Effectiveness™ (LHE™) is an easy-to-use subscription service that monitors how effectively retail locations handle new customer inquiries and follow up, and alerts management when failures occur, before you lose more sales. • Evaluates inbound customer contact via phone, chat, and web forms • Measures follow up behavior by phone, text, and email • Provides location level scoring across networks of retail locations • Texts or emails Alerts to local management when failures occur • Delivers monthly interactive Executive Briefings Facility Evaluation & Audit Programs – Trusted Results Brands, manufacturers, and franchisors rely on Pied Piper to evaluate how well retail locations follow facility standards, supporting consistency across networks. Pied Piper programs run smoothly, on time, and on budget. Our experienced team manages every detail using flexible, proprietary in-house software. Unlike vendors that rely on temporary evaluators and third-party tools, Pied Piper delivers fully integrated programs.

piedpiperpsi.com

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About Cameron Ohagan

Experience

Vice President, Metrics & Analytics

Education

California State University-Chico

Skills

Find verified contacts for anyone on LinkedIn