Cameron Martin
Customer Experience & Audience Insights
- Role
- Audience Experience Manager at Fuel Cycle
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Cameron Martin
Data-driven customer experience professional with 4+ years supporting enterprise brands across digital communities, research and engagement strategy, and product onboarding. I work at the intersection of audience insights, customer experience, and research operations: turning user behavior into clear, actionable strategies that strengthen retention and drive adoption.I collaborate closely with research, product, UX, and engineering partners to improve workflows and elevate the customer experience, while managing day-to-day engagement across fast-moving programs. Inspired by digital culture, emerging technology, and creating experiences that help people connect more meaningfully with the products they use.
Experience
Audience Experience Manager
Dec 2023 — Present · Los Angeles, CA, US
Drive day-to-day execution for enterprise client accounts, aligning offshore specialists and internal teams across complex workflows.Support client onboarding and retention by enabling effective platform use, coordinating project execution, and aligning ongoing delivery with client outcomes.Deliver end-to-end engagement programs including email campaigns, community moderation, CRM and gen-pop recruitment, and retention strategies at scale.Maintain reporting systems, data integrity, and segmentation accuracy to strengthen insights and guide client strategy.
Education
University of California, Berkeley
Bachelor of Arts - BA, Media Studies
2017 — 2021
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