Cameron Birdwell

About Cameron Birdwell

I\'m an all around expert in collaboration software specializing in the Atlassian tool stack. I do everything throughout the toolset from team management, development, migrations, integrations, implementation of best practices, training, server side SRE, and all levels of support.

Experience

1. Senior Manager

   Apple

   May 2015 — Present · Cupertino, CA, US

   Manage a large team of Atlassian frontend administrators, developers, and backend administrators- Administer single Jira, JSM, and Confluence enterprise deployments that support ~100k users- Expert in merging Atlassian on-premise systems, having merged nearly 60 separate Atlassian deployments into the single enterprise platform- Developed and fine-tuned a cyclical process for upgrades, maintenance, features, and continued cleanup of all systems to ensure fast and reliable service at all times of a critical enterprise system- Created a customized process for team request routing with tuned SLAs and automation, Jira custom/templated/JSM/copy config project creation process, enhanced security features for Jira and Confluence, and intranet-style site creation with Refined for large orgs- I have mastered the overall administration of the biggest on-premise Atlassian platforms from top to bottom and understand how to customize Jira and Confluence for any business regardless of what they do. We are a solutions team- Considered the Atlassian SME at Apple- Worked on the development from the very start with Atlassian on the new “Isolated Cloud” offering with the goal in mind of being the most secure SaaS platform possible with fully controlled egress or ingress- Worked with Atlassian on plugin infrastructure to support critical plugins within “Isolated Cloud”- Experienced in enterprise SaaS legal agreements, SaaS commercial agreements, and SaaS security (AI, hosting, connections, detection, logging, etc.)- I’m on the cutting edge of SaaS security and have a deep working relationship with Atlassian

Education

• Kaplan College

  Associate's degree, Computer Science

Skills

• Agile
• Microsoft Excel
• Solidworks
• Ebay Sales
• Svn
• Sharepoint
• Testing
• Vsphere
• Microsoft Office
• Service Desk
• Domain Name System (Dns)
• Gerrit
• Jira
• Software Engineering Practices
• Vmware Server
• Git
• Dns Server
• Confluence
• Scrum
• Accurev
• Networking
• Atlassian Jira
• Agile Methodologies
• Stash
• Bitbucket
• Linux
• Raid
• Active Directory
• Technical Support
• Technical Documentation
• Servers
• Dns
• Integration
• Testrail
• Subversion
• Ontime