Cameron Bell
Desktop Support Technician Ii @Blue Shield of California
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WORK HISTORY
Desktop Support Technician Ii @Blue Shield of California
El Dorado Hills, CA, US
Effectively providing end-user technical support internally using Service Marketplace to triage inclining support requests, incidents, problems, and change tickets. Working in Field Services and the Service Desk as needed to assist end users with technical problems. Refreshing laptops assigned internally imaging new machines with Windows 11, providing technical assistance to end users with setting up, and with accessing accounts and company resources. Finally, completing other technical projects and tasks as assigned.
EDUCATION
University of Maryland Global Campus
Bachelor of Science - BS, computer networks and cybersecurity
ABOUT CAMERON BELL
I’m a results-driven PC Support Technician with hands-on experience delivering timely…
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