Cole

About Cole

My career began with a simple passion: solving problems through technology. That passion carried me through a diverse and rewarding journey—spanning technical sales, customer success, pre-sales engineering, strategic account management, and product development.As I approach the later stages of my career, I’ve realized that what matters most isn’t the technology itself, but the people behind it. In this new chapter, I’m grateful for the opportunity to support patients, visitors, and staff as a Facilities & Patient Support Associate at Carilion Clinic.While the setting has changed, the heart of the work remains the same: listening first, staying calm under pressure, and helping things run a little more smoothly for those who need it. I believe good service—whether in IT or healthcare—comes down to respect, reliability, and showing up with purpose.

Experience

1. Lot & Facilities Support Services

   Carilion Clinic

   Jan 2026 — Present

Education

• IBM

  Specialization, IBM Cybersecurity Analyst

  2020 — 2020

• National Business College

  Associates, Computer Science

• Center for Career Coaching

  Certification, Sales Coach, Consultant, Trainer

• University of Pennsylvania

  Specialization, Business Analytics

• University of Michigan

  Specialization, Leadership and Management

Skills

• Saas
• Networking
• Hp
• Solution Selling
• Cloud Computing
• Security
• Enterprise Software
• Sales Management
• Direct Sales
• Sales Process
• Wan
• Computer Science
• Servers
• Crm
• Strategic Planning
• Network Security
• Wireless
• SEO
• Voip
• Data Center
• Marketing Strategy
• Novell Certified
• Storage
• Unified Communications
• Enterprise Storage
• Disaster Recovery
• Strategic Partnerships
• Marketing
• Cisco Technologies
• Instructor-Led Training
• Professional Services
• Coaching
• Management
• Sales
• Co-Location
• Storage Management
• Vmware
• Storage Area Networks
• Storage Virtualization
• Network Administration