Barnes
Customer Experience Director Domo @Domo
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WORK HISTORY
Customer Experience Director Domo @Domo
American Fork, UT, US
EDUCATION
Brigham Young University
BS, International Relations
Brigham Young University
MBA, Business, Marketing
SKILLS
ABOUT BARNES
Seasoned professional with progressive experience with aspects of SaaS customer lifecycle management, business strategy, innovation, and repeatable solution services. Strategic planninng and tactical execution in the fields of AI-supported account management, business data-driven goals (OKRs), business intelligence solutions, digital marketing, marketing analytics and SaaS services packaging.Specialties: Connecting people and ideas between business and technical players, company and customer, strategy and tactics. Customer Lifecyle Management design and program execution, Objectives and Key Results (OKRs) goals program development and leadership, driving development and launch of combined product, app, and service-based repeatable customer solutions, consulting services packaging and promotion in the high-tech and digital marketing space.
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