Calvin Loan Xu

Calvin Loan Xu

Executive IT Ops Engineer

Role
Information Technology Operations Engineer at Point72
Location
New York, NY, US
LinkedIn followers
500 followers

Experience

  1. Information Technology Operations Engineer

    Point72

    May 2022 — Present · Stamford, CT, US

    Serve as a point of contact for all technology related support for the chief executive officer, family office and team of execution traders• Responsible for QA testing of trading applications (Bloomberg, CQG, TT), and proprietary in-house developed software applications• Managed daily AM/PM trading packet reports and P&L documents for printouts and electronic delivery if needed • Conducted hardware setups/breakdowns (i.e. Speakerbus unit, Polycoms) for the CEO during business travels on market trading days • Provided white-glove IT service to designated VIPs and uphold SLAs with 99% efficiency and rapid response times • Generated knowledge base documentation on high-impact projects, such as the Intune and Exchange Online migration

Education

  • The Berlin School of Economics and Law

    Master’s Degree, Business Intelligence and Process Management

    2015 — 2017

  • HSB Hochschule Bremen – City University of Applied Sciences

    Electrical and Electronics Engineering

    2008 — 2009

  • Nanjing University of Posts and Telecommunications

    Computer Science

    2010 — 2011

  • New York Institute of Technology

    Bachelor, Computer Science

    2006 — 2012

Skills

  • Technical Support
  • Microsoft Powerpoint
  • Access
  • Networking
  • Powerpoint
  • Microsoft Excel
  • Training
  • Management
  • Sap
  • R
  • Research
  • Microsoft Exchange
  • System Administration
  • Microsoft Office
  • Hadoop
  • Software Documentation
  • Social Media
  • Project Management
  • Business Development
  • Leadership
  • Troubleshooting

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