Calvin Rowe

Customer Success Manager | Enterprise SaaS | Scaling Customer Value & Long-Term Partnerships

Role
Customer Success Manager at Gather AI
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Calvin Rowe

I’ve spent the past decade helping clients adopt complex SaaS platforms, streamline outdated workflows, and build partnerships that hold up under pressure. My work spans Government, Healthcare, Education, IT, and Supply Chain, but the common thread is leading people through change and turning ambiguity into clear, actionable direction.My approach is relationship-first and grounded in clarity. I listen for what matters, get into the details when needed, and translate complexity into simple next steps. From renewals to strategy to operational cleanup, I’m steady, practical, and consistently focused on progress.Outside of work, I stay grounded in Chicago through nonprofit efforts focused on youth education and opportunity. Supporting people, whether clients, colleagues, or kids in the community, is a constant in my life and shapes how I show up as a leader every day.

Experience

  1. Customer Success Manager

    Gather AI

    Feb 2026 — Present · Pittsburgh, PA, US

Education

  • Governors State University

    Master’s Degree, Business and Public Administration

    2009 — 2013

  • Marian Catholic HS

    High School Diploma, Latin Language and Literature

    1999 — 2003

Skills

  • Salesforce.com
  • Human Resources
  • Customer Service
  • Microsoft Office
  • Sales
  • Research
  • Microsoft Excel
  • Government
  • Nonprofits
  • Consulting
  • Policy
  • Project Management
  • Microsoft Powerpoint
  • Social Media
  • Account Management
  • Business Development
  • Customer Engagement
  • Customer Service Management
  • Management
  • Customer Satisfaction
  • Training
  • Leadership
  • Process Improvement
  • Analysis
  • Event Management
  • Recruiting
  • Public Speaking
  • Customer Relationship Management (Crm)
  • Marketing
  • Customer Experience

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Calvin Rowe — Customer Success Manager at Gather AI in Chicago, IL, US | Unifers