Calvin
Product Owner @National Energy System Operator
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WORK HISTORY
Product Owner @National Energy System Operator
Backlog Ownership & Prioritisation: I manage and prioritise the product backlog to align with operational reliability and compliance needs. This ensures that features delivered support real-time performance and system resilience.• Stakeholder Alignment: I maintain strong collaboration with architects, operations, and compliance teams. This helps ensure that technical delivery aligns with strategic business goals.• Delivery Continuity: During organisational transitions, I’ve stepped in to fill critical gaps, preserving delivery momentum and stabilising team performance.• Delivery Enablement & Testing: My main role extends into the testing phase, where I accelerate delivery by integrating test strategies early, promoting automation, and aligning acceptance criteria with performance standards. This enables me to reduce cycle times and improve release confidence.• Risk Management: I surface risks early, manage defect backlogs, and ensure readiness for release milestones.• Customer Advocacy & Engagement: I also act as a Customer Champion by being the voice of the User. I advocate for customer needs, promote feedback loops, and ensure user input shapes product outcomes.• Engagement Initiatives: I’ve had initiatives like customer spotlight sessions and transparent feedback communication to enhance user engagement and inclusivity.• Team Stability: I provide clear direction and foster a collaborative environment, especially during leadership gaps.
EDUCATION
Middlesex University
Masters Degree Human Resources Management CIPD
Middlesex University
Bachelor's Degree
ABOUT CALVIN
An Agile SAFe & BCS/ISEB Certified Business Analyst. I Defined and maintained the product…
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