Calvin Davis

About Calvin Davis

A focused, resourceful IT professional offering 10+ years of proven leadership experience derived from exceptional communication, critical thinking, and investigative skills developed within a corporate IT and business environment. An expert in project planning, time management, and solution delivery utilizing analytical problem solving techniques and operating with business integrity, accountability, and dedication. Customer Service Skills Maintain positive working relationship with business users. Demonstrates patience, flexibility, and innovation in problem solving. Quickly adjusts and responds to change appropriately. Maintains highest level of confidentiality. Operates with accountability and demonstrates high ethical standards. Focuses attention on meeting the needs of business customers. Follows procedures to ensure accuracy and monitor’s own work to ensure quality. Leadership Skills Mentors new team members. Leads by example. Meets or exceeds expectations on monthly performance evaluations 100% of time. Continually asks to learn new applications and perform shadowing. Inspires confidence and trust. Self Development Actively pursues personal and professional development. Seeks increased responsibility. Exhibits willingness to learn and apply new skills. Proficiencies Operating Systems: Microsoft Windows, Mac OS-X Software: Oracle E-Business, Oracle BI Discoverer, SharePoint, Cognos-TM1, Kofax/Markview, Microsoft Project, Visio, Kanbanize, Incident Monitor, Jira, TOPdesk, Epicor ITSM, Confluence, BMC-Footprints, Help Desk Authority, Active Directory, JURIS, viaOne, iVOS Claims Management Software, Stored Information Retrieval (SIR), CONCUR Travel & Expense, NextGen EMR, EPM, ICS Medical Software, WebEx, Microsoft Office Suite Applications Support: Analytical Problem Solving, Troubleshooting and Issue Resolution, Install, Test, and Configure Software and Hardware, Manage Access Security and Customer

Experience

1. Sr Revenue Advisor

   Fedex Services

   Oct 2022 — Present · Memphis, TN, US

Education

• Mississippi State University

  Bachelor of Business Administration (BBA), Business Information Systems

  2004 — 2008