Callum M.
Duty Manager @Rad Hotel Group
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WORK HISTORY
Duty Manager @Rad Hotel Group
EDUCATION
Dumfries and galloway college
higher, Health and social care
Open study college
SQA, Visual Merchandising
ABOUT CALLUM M.
As Duty Manager at RAD Hotel Group, I support operational excellence through problem-solving, KPI analysis, and strong interpersonal communication, ensuring seamless guest experiences. With a background spanning roles in hospitality, customer service, and visual merchandising at organizations like Riverside, WFS, and JD Sports Fashion, I bring a diverse skill set to team leadership and operational management. My studies in Visual Merchandising at Open Study College have enhanced my understanding of creating engaging environments, while my training in health and social care at Dumfries and Galloway College has strengthened my ability to build relationships and address customer needs effectively.
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