Callum Hawker
1st Line IT Service Desk & Operations Technician @Target Group
Cardiff, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2023 — Present
1st Line IT Service Desk & Operations Technician @Target Group
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Service Desk. Microsoft Windows Server, Active Directory, Group Policy, Azure, Exchange Admin, Office 365. Software & Hardware Troubleshooting. Customer Experience Software. VoIP Systems. IBM AS/400. Data Recovery. FTP Servers. Remote Monitoring & Management (RMM). Hybrid role working alongside 2nd Line, Applications, Networking & Security teams.
EDUCATION
2016 — 2017
University of South Wales
Higher National Certificates
2011 — 2013
Porthcawl Comprehensive
A Level
ABOUT CALLUM HAWKER
1st Line IT Service Desk & Operations Technician
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