Callum Dougan
Wfm Outsource Analyst @Monzo
Kilmarnock, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2025 — Present
Wfm Outsource Analyst @Monzo
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GB
SKILLS
AvayaWorkforce ManagementContact CentersCall CentersAnalysisWorkforce PlanningMicrosoft ExcelSlaData AnalysisOutsourcingProcess ImprovementCustomer ServiceTelecommunicationsResource AllocationForecastingAvaya TechnologiesBusiness ProcessBusiness AnalysisStakeholder ManagementCustomer Experience
ABOUT CALLUM DOUGAN
Most businesses have the right talent but the wrong plan. I bridge that gap. As a…
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