Callie Apollo

About Callie Apollo

I help customers stop fraud, reduce operational costs, and enhance their customer…

Experience

1. Business Development

   Pindrop

   Oct 2016 — Present · Atlanta, GA, US

   Pindrop is a true multi-factor solution which looks beyond the call audio. With Pindrop® solutions you can separate fraudulent calls from your real customers. Its acoustical fingerprinting technology detects fraudulent calls and authenticates legitimate callers, helping customers eliminate financial losses and reduce operational costs. With Pindrop, every single call receives a highly accurate, highly actionable risk score, catching over 80% of fraud calls within seconds of the call starting. Pindrop’s mission is to provide security, identity, and trust on every voice interaction.Protect Your Call Centers and Help Desk High-confidence risk scoring for every caller based on location and call type Detect up to 80% of inbound fraud calls on the first call High-confidence risk scores for all calls and built-in intelligence sharing across enterprises. Authenticate internal or external users, reducing the loss of data or funds.Pindrop\'s solutions protect your customer call environment: IVR: Detect fraudsters as they attempt to manipulate accounts through automated systems. Prevent: The loss of funds, data and other mission critical information. LIVE IN THE CALL CENTER: Determine high-risk calls and reroute out of your call center. CALL STORE: Analyze calls when they arrive in the call store.Pindrop also detects fraud outside of the call center: NEW ACCOUNTS: Detect fraud risk based on phone number reputation during account setup TRAFFIC PUMPING: Attackers can even make money by calling you and saying nothing. PHONE SPAM: Stop wasting time with automated calls in your IVR

Education

• Georgia State University

  BA, Sociology

  2007 — 2011