Stephanie Hellwege
Regional Key Account Manager @ First Onsite | Serving: Western North Carolina
- Role
- Regional Key Account Manager at First Onsite Property Restoration
- Location
- Asheville, NC, US
- LinkedIn followers
- 500 followers
About Stephanie Hellwege
I am a relationship-driven account manager with a passion for building strong…
Experience
Regional Key Account Manager
First Onsite Property Restoration
May 2021 — Present · North Carolina, US
Communicate with customer during projects and/or order changes to ensure customer satisfaction •Discuss customer needs and preferences with team and document these preferences within CRM•Develop in-depth professional relationships with customers•Build strong relationships with vendors •Identify decision makers within B2B companies•Communicate with internal teams regularly on progress that you are making with customers•Track account metrics for historical and forecasting purposes•Establish new accounts and nurture existing accounts•Qualify potential leads•Assist clients and customers understand contracts, warranties, and other documents•Participate in continuing education and product knowledge training•Develop accounts by identifying key areas based on customer needs•Network with potential customers both online and offline•Understanding and well versed with sales targets•Attend in-person, online, and telephone meetings with clients•Document through CRM every step in the sales and management process
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