Cali Reeves
Experienced People Leader | IT Management Graduate | Customer Experience & Project Execution | Driving Business & Tech Transformation
- Role
- Assistant General Manager at Portillo's
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Cali Reeves
I\'ve spent 30+ years in high-stakes environments where complexity was the norm…
Experience
Assistant General Manager
Feb 2024 — Present · Richmond, TX, US
Managed the overall operations of the restaurant by implementing strategic initiatives based on business demand, client demographics, and staffing availability.· Bring a strong level of energy directed towards all team members and management to elevate the people experience.· Provided comprehensive leadership and direction to operations teams, including schedule coordination, training, and performance reviews.· Ensured and strengthened customer satisfaction by providing real-time coaching and feedback to staff members while emphasizing best practices and company policy compliance. · Analyzed business processes to identify opportunities for improvement, then implemented targeted strategies to bridge performance gaps.
Education
Western Governors University
Bachelor of Business Administration - BBA, Computer/Information Technology Administration and Management
Skills
- Event Planning
- Coordinating Events
- Advertising
- Hospitality
- Training
- Customer Satisfaction
- Catering
- Public Relations
- Time Management
- Hospitality Management
- Microsoft Office
- Sales
- Social Media
- Marketing
- Restaurant Management
- Public Speaking
- Corporate Events
- Hospitality Industry
- Leadership
- Event Management
- Sponsorship
- Food & Beverage
- Customer Service
- Management
- Team Building
- Social Media Marketing
- Powerpoint
- Marketing Communications
- Social Networking
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