Cali Hancock

Transition and Housing Program Manager @Vaya Health

NC, US

Direct the daily operations and strategic oversight of the Transition and Housing Department, fostering a high-performance environment through effective communication and strong team dynamics. • Ensure optimal efficiency and compliance by systematically monitoring and analyzing all departmental paperwork, documentation, data, and operational reports.• Responsible for planning and participation in ongoing operational and programmatic projects to streamline processes and improve practice management initiatives.• Lead and participate in ongoing operational and programmatic projects, focusing on streamlining processes and implementing best practices in practice management. • Serve as a key cross-functional collaborator, partnering with organizational leaders to align business operations strategies with overall company initiatives and delivery targets. • Proactively identify process inefficiencies, implement system improvements, and champion clinical and operational enhancements. • Strategically plan and execute initiatives for new business development and service line expansion.• Designed and implemented a comprehensive employee onboarding program that ensured smooth transitions and accelerated the successful adoption of new products and services across the organization.• Developed high-impact program materials and resources, effectively communicating activities and measurable outcomes to key stakeholders to drive organizational alignment.• Collaborated cross-functionally to streamline project delivery and guarantee the successful realization of project objectives.• Engineered an automated monitoring system for customer data, reducing response time and proactively alerting stakeholders to potential issues, improving overall service reliability.

University of Iowa

Bachelor’s Degree