Caleb Sowash

About Caleb Sowash

I’m a motivated professional with a background spanning aviation instruction, customer engagement, and sales. My career began in aviation, where I earned my degree in Aeronautics with a concentration in Flight Technology and went on to instruct aspiring pilots. As a Certified Flight Instructor, I designed and delivered lessons that emphasized safety, adaptability, and student success, guiding learners from their first flights to advanced certifications.Building on that foundation, I transitioned into customer-focused roles where I continue to thrive. At CarMax, I help customers make confident purchasing decisions by understanding their needs, providing tailored financing guidance, and streamlining the buying process with proactive follow-up and digital solutions. My approach combines active listening, clear communication, and a focus on long-term relationships.Beyond aviation and sales, I’ve developed strong skills in leadership and communication, whether serving as a Resident Assistant supporting 60+ students, coordinating social media campaigns, or fostering community engagement for large-scale events like the Props and Pistons Festival.I’m driven by curiosity, a commitment to continuous learning, and a passion for helping others achieve their goals. I bring integrity, adaptability, and a focus on results.

Experience

1. Sales Consultant

   CarMax

   Apr 2025 — Present · Midlothian, VA, US

   Discovered customer desires and requirements to assist in the vehicle selection processCataloged customer information in Salesforce to create individualized long-term sales progression plans for hesitant customersCollaborated with colleagues to create a seamless sales process for customersAssisted customers in identifying and selecting suitable financing options by providing clear guidance and tailored recommendations based on individual needs and financial situationsLeveraged proactive customer follow-up to complete remote vehicle sales, streamlining the process by requiring only a signature upon arrival, saving customers time and enhancing convenience

Education

• Kent State University

  Bachelor's degree, Flight Technology

  2025