Caleb Roark
Information Technology Manager @ Guy Roofing, Inc. | Network Security, Project Management
- Role
- Information Technology Manager at Guy Roofing, Inc.
- Location
- Union, SC, US
- LinkedIn followers
- 500 followers
About Caleb Roark
After having been an Infrastructure Manager in a billion dollar global automotive manufacturing facility for many years, I transitioned into being a Managed Services Provider Engineer serving a multitude of clients in the Upstate area. After building networks and infrastructure for large clients and event venues in the upstate area, I moved on to a ten million dollar online sales company, and then a Billion Dollar bank. I am a skilled communicator and team manager with technical experience in a very wide range of IT areas, from Systems and Network Engineering, to Infrastructure Architecture and Cloud Computing. I enjoy mentoring teams and accelerating business through the advancement of Engineers toward their career goals. IT Project Management, Cybersecurity, Disaster Recovery, Business Continuity, Replication and Redundancy are only a few of the areas where my knowledge and skills will advance your security posture and environment as a whole.
Experience
Information Technology Manager
Mar 2023 — Present
Performed infrastructure overhaulImplemented new ticketing system (BMS)Implemented new RMM system (Kaseya)Built networks and expanded to new facilitiesOpened new branchesFacilitated creation of new Holdings company for GRIManage vendors and projectsWeekly update meetings held with upper managementVastly increased network security footprintImplemented disaster recovery infrastructureImplemented IT policies and proceduresCreated new domains for ownersCreated new email signature platforms org wideImplemented new MDM for all remote devices org wideCreated new servers and infrastructure for accountingRecovered the company from hurricane disaster of Sept 2024Implemented new redundanciesSlashed IT costs by 28% for 2025Implemented new cloud file server platformsIntegrated cloud file server platform with Salesforce core applicationRenewed all company security certificates into our own managementRestructured company camera system for better QoSUpdated core company software to industry standard versionsUpdated cloud phone system and infrastructureIncreased automation and auto-attendant function in phone systemImplemented ipv6 multicast/broadcast packet fixes to resolve DAC issuesReconfigured HyperV to properly failover DCs and application servers
Education
University of South Carolina Upstate
BS, Computer and Information Systems Security/Information Assurance
2011 — 2015
University of South Carolina Upstate
Bachelor of Science, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
2015 — 2015
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