Caleb Graham
General Manager at Hilton Grand Vacations
- Role
- General Manager at Hilton Grand Vacations
- Location
- Myrtle Beach, SC, US
- LinkedIn followers
- 500 followers
About Caleb Graham
It seems as if I’ve spent my entire life in Hospitality. My father was a GM and I fell in love with the industry immediately, starting in Guest Services at the age of 15 and I still have the same passion for serving Team Members, Owners and Guests 30 years later! I am a proven Leader, currently overseeing a 4 Diamond, Connie Award winning resort, and offer over 30 years of success turning good properties into great ones, while aligning its leaders and teams to the goals of the organization. I am not only effective in developing strategic, financial and operational plans, but also Award Winning Teams. My greatest strength is the ability of determining what it will take to successfully execute required plans and to deliver strong and sustainable performance results. In addition, these experiences have provided me with excellent communication skills for succeeding in this field. I can easily arrange contracts with every service and vendor, and monitor all activities for making sure that proper and complete work is done every time. I have vast knowledge in Team building, succession planning and cultivating a World Class Service Culture. Caleb Graham CAM, CLM Specialties: Visionary, Building Team Culture, Owner & Guest Initiatives, Resort Operations
Experience
General Manager
Jan 2019 — Present · Myrtle Beach, SC, US
Education
American Hotel & Lodging Association
CLM
2004 — 2005
Florida Department of Business and Professional Regulation
Commnunity Association Manager
2013 — 2013
Skills
- Team Building
- Onq
- Management
- Customer Service
- Income Statement
- Operations Management
- Budgets
- Build Strong Teams
- Pre-Opening Experience
- Forecasting
- Property Management Systems
- Excel
- Guest Satisfaction
- Goal-Oriented Individual with Strong Leadership Capabilities
- Resorts
- Hospitality Management
- Hospitality
- Micros
- Hiring
- Purchasing
- Guest Service Management
- P&L
- Microsoft Word
- Vacation
- Powerpoint
- Hotel Management
- Rooms Division
- Budgeting
- Word
- Guest Recovery
- Pre-Opening
- Tourism
- Food & Beverage
- Front Office
- Revenue Analysis
- Friendly Personality
- Strategic Planning
- Inventory Management
- Hospitality Industry
- Revenue Management
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