Sergio Calandra
Senior Project Manager @Powerdns
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WORK HISTORY
Senior Project Manager @Powerdns
Milan, IT
Role Responsibilities- Customer focus: making sure customer is satisfied about scope, timeline and quality for project delivery- Project sustainability: ensuring project is financial sustainable for the department/company- E2E accountable for Project Delivery of PowerDNS solutions for many Telco/ISP customers (Vodafone, Tesla, British Telecom, etc…)- Coordinating technical and not technical resources in relation to the delivery phase- Communicating effectively with project stakeholders and adapting communication styles to the audience- Understanding customer needs and adapting quickly to unforeseen changes - Decision making and problems solving - Maintaining partners relationship relatively to shared projects- Managing providers relationship and contract related aspects- Supporting sales during RFI/RFP/RFQ preparation, providing technical and project guidanceMain Achivements- Acting as focal point for all the DNS integration aspects with 3rd parthy vendor specialised in Security solutions for Telco operators (Managing PowerDNS projects within Allot parnership)- Day-to-day collaboration with Sales representative and VP of Professional Services in order to support sales targe achievement and guarantee proper resource assignment to strategic projects- Earned customer trust, standing in during difficult project situations and assuming full responsibilities for issue related to PowerDNS that were causing troubles- Launched PowerDNS in many Tier 1/2 EMEA customers, both pure DNS or with Security on top (DNS Secure, Malware protection, Parental control, etc…)- Account Management: collaborated with Sales and Marketing to define strategy for achieving targets by Identifying new business opportunities- Managed vendor project managers to successfully deliver IT projects,contributing to implement best-practice Architectures, achieve Goals and align with Company Strategy.
EDUCATION
Liceo Scientifico Cannizzaro, Palermo (Italy)
High School Diploma, Physical Sciences
Università degli Studi di Palermo
Electronic Engineering, Telecommunication
SKILLS
ABOUT SERGIO CALANDRA
I have more than 25 years of experience working in a World-Wide Telco industry with solid Management & Technical Background. During those years I have enhanced my professional skills and competencies, please find below a short summary- Able to manage multiple technical resources / projects simultaneously, in fast paced and high challenging environments- Accountable for project success and day-to-day management of project execution- Solid technical background in many IT areas (Telco, ISP, Security, Internet, Networking, Cloud, Messaging, DNS)- Problem solving attitude and determination in overcoming obstacles and achieving business goals- Strong leadership and significant management expertise- Proven track record of successfully delivered projects up to 3M € with more than 20 resources and up to 3 vendors managed- Proficient in managing direct reporting resources and coaching them - Communication skills at several organization levels, from peers up to C-level- Pre-sales background acquired by contributing to development of successful customer relationship, addressing needs and issues through deep understanding of customers core business, creating and maintaining relationship with key decision makers and influencers- Supporting sales department with deals preparation, prospects identification, RFP/RFQ processes and negotiations.
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