Caity Neighbor

Manager of Customer Success at AskNicely

Role
Manager of Customer Success at Asknicely
Location
Beaverton, OR, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Caity Neighbor

Experienced Customer Success leader with a demonstrated history of driving value with…

Experience

  1. Manager of Customer Success

    Asknicely

    Feb 2022 — Present · Portland, OR, US

    AskNicely is the platform for service businesses to empower their frontline teams, make every customer experience awesome, and accelerate growth. Train, coach, and empower the Customer Success team on relevant systems, products, processes, and best practices. Manage team key performance indicators, including net retention revenue, time to launch, and risk status. Act as an escalation point for internal and customer-facing issues and craft success plans where…

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Caity Neighbor — Manager of Customer Success at Asknicely in Beaverton, OR, US | Unifers