Caitlyn Chamblee
Head of US&C Mobility Community Ops at Uber
- Role
- Director, Us & C Mobility Cx Community Operations at Uber
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Caitlyn Chamblee
Leader with over 14 years of experience in growth operations and consulting focused on customer experience strategy, organizational change management, business architecture, operational readiness, and program management. Passionate about understanding and improving customer and employee experiences.
Experience
Director, Us & C Mobility Cx Community Operations
Sep 2024 — Present · Washington, DC, US
Lead US and Canada Mobility Support Operations covering Driver, Rider, Fleet Operator, and Safety support.
Education
UNC Kenan-Flagler Business School
Bachelor of Science, Business Administration with a concentration in International Business
2007 — 2011
Copenhagen Business School
International Business
2009 — 2009
The Chinese University of Hong Kong
International Business
2010 — 2010
Skills
- Marketing Strategy
- Change Management
- Management Consulting
- Visio
- Wordpress
- Word
- Lectora
- Microsoft Excel
- Powerpoint
- International Business
- Data Analysis
- Photography
- Training
- Crm
- Strategy
- Strategic Planning
- Business Process Improvement
- Customer Service
- Outlook
- Microsoft Office
- Articulate Suite
- Survey Research
- Excel
- Upk
- Adobe
- Internal Communications
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