Caitlin Peterson
Customer Service Specialist @Trane
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WORK HISTORY
Customer Service Specialist @Trane
Columbia, SC, US
Reviews Service Job Estimates to plan for accomplishing projects, staffing and equipment requirements, and allotment of available resources for various phases of projects or start-ups, coordinates same with Service Project Manager and/or Field Service Supervisor or Technician-Reviews request for Service forms/emails from New Equipment Sales for completeness & accuracy, verify equipment warranty status, review site & equipment information & start rates, produce call slips as required to properly manage Trane warranty calls-Provides proactive follow up with customers, field representatives and interoffice to ensure outstanding issues are resolved and all commitments and expectations are met -Enters data in software system to ensure proper billing rate and markup information are accurate and up to date
EDUCATION
University of Wisconsin-La Crosse
Bachelor of Science (B.S.) College of Business Administration, Marketing
SKILLS
ABOUT CAITLIN PETERSON
I am an enthusiastic, dedicated individual with experience in Management, Sales, and Learning and Development. I have a proven track record of meeting and exceeding company derived goals. I excel when presented with challenges and enjoy working in a fast pace environment. I enjoy making connections and value the importance of networking. Please feel free to contact me about opportunities.
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