Caitlin Price

About Caitlin Price

I love to tell stories. Whether it’s through a feature, a social media post or…

Experience

1. Associate Support Analyst

   Giant Eagle, Inc.

   Jan 2021 — Present

   Selected as a member of the IT Service Management (ITSM) Team to implement ServiceNow and an IT service and support portal to create documentation and educational materials on various internally used IT software, programs and initiatives for Giant Eagle employees- Assisted in customer-facing portal creation and design- Wrote and reviewed all customer-facing copy and notification verbiage- Create ongoing marketing pieces to promote the IT service and support portal across the organization, focusing on frontline retail employees- Create documentation and educational materials on various internally used IT software, programs and initiatives for Giant Eagle employees- Script and record tutorial videos with voiceover for employee onboarding and large project implementations- Collaborate with various IT Teams to ensure stores are supported to effectively and efficiently serve our communities.

Education

• Ohio University

  Bachelor of science, Journalism — news writing/news editing

  2004 — 2008

Skills

• Photography
• Magazines
• Journalism
• Writing
• Publications
• Ap Style
• Web Content Writing
• Dslr
• Marketing
• Editing
• Email Marketing
• Newspapers
• Newsletters
• Ap Stylebook
• Media Relations
• Social Media
• Copy Editing
• Press Releases
• Advertising
• Entertainment
• Indesign
• Microsoft Office
• Nonprofits
• Storytelling
• Layout
• Video
• Web Content
• Copywriting
• Film
• Photoshop
• Newspaper