Caitlin Owyang Feldman

Associate Director, Product @ Chewy (Ex-Amazon, Ex-Sweetgreen)

Role: Associate Director, Product - Delivery Experience at Chewy
Location: Seattle, WA, US
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Caitlin Owyang Feldman

Technical product and program manager. Specialties include eCommerce applications, video streaming solutions, and infrastructure upgrades for high volume B2B and B2C products. I solve complex problems in ways that address business, technical, and operational needs.Areas of focus:• Strategic planning and roadmapping for large-scale digital products• Owning and implementing product development process• Project budgeting, timelines, scope definition, and estimation• Resource allocation and planning for cross-team initiatives• Building efficient processes for cross-office (international) team collaboration

Experience

Associate Director, Product - Delivery Experience
Chewy
Jul 2022 — Present · Seattle, WA, US
Currently building a best in class CX for our specialty supply chain (Cold Chain, International, Equine/Farm/Exotics)

Education

UC San Diego
B.A., Communications, Business
2008 — 2012
Universidad Internacional de Menendez Pelayo, Seville
Communications, International Marketing, Spanish
2011 — 2011

Contact information

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Work email
•••••@chewy.com
Personal email
•••••@•••••.com
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Current company

Chewy

Retail · 14K employees · Founded 2011 · Plantation, Florida, United States

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.

chewy.com

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About Caitlin Owyang Feldman

Experience

Associate Director, Product - Delivery Experience

Education

UC San Diego

Universidad Internacional de Menendez Pelayo, Seville

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