Caitlin Hyer

Experience

1. SVP, Operations

   Oddbytes

   Apr 2022 — Present

   Manage six direct reports and six indirect reports across several teams: Account Management, Compliance, User Acquisition, and Office Operations- Leads operations for platform tools and product releases, working with Product & Engineering on QA and business feedback- Acts as a strategic bridge between Sales, Account Management and User Acquisition to align customer demand with user supply- Co-owns people operations systems (e.g, Rippling), improving hiring workflows, onboarding documentation, and HR automation- Leads hiring for direct reports and participates in cross-department hiring for various other teams- Co-manages internal tools and documentation (Coda, Navan, Rippling); serves as a go-to resource for system training and support- Directs administrative operations and vendor management, ensuring alignment with budget and social impact standards- Oversees operational aspects of department-level budget planning, review processes, and expense alignment with company objectives- Coordinates logistics for company events- Plays a key role in cross-functional leadership, facilitating regular team syncs, stakeholder updates, and execution follow-through.

Education

• California State University, Long Beach

  Bachelor

  2007 — 2009