Caitlin Carlton
Operations Manager @Qwasar Silicon Valley
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WORK HISTORY
Operations Manager @Qwasar Silicon Valley
Conduct in-depth financial analysis to drive cost reductions, enhance profitability, and align with strategic business goals.Optimized workflows by integrating HubSpot, Stripe, and Zapier, reducing processing time by 15% and improving operational accuracy.Developed and implemented automation systems that contributed to a 93% deal close rate, enhancing efficiency and reducing manual errors.Developed and enforced contract compliance tracking systems, significantly improving client management and achieving near-perfect renewal accuracy.Established standardized documentation and process workflows, creating a more consistent and structured approach to operations.
EDUCATION
Western Carolina University
Bachelor of Science - BS
Qwasar Silicon Valley
Computer Software Engineering
ABOUT CAITLIN CARLTON
I\'ve spent the last few years building and running the full ops stack at a global EdTech…
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