Caitlin States

About Caitlin States

Strategic program manager with experience driving executive-level customer engagements and translating qualitative insights into actionable business recommendations. Proven ability to manage complex, cross-functional initiatives, facilitate strategic conversations with senior leaders, and synthesize findings into high-impact presentations while navigating fast-paced & dynamic environments. Skilled in stakeholder management, data storytelling, and aligning customer voice with product and GTM strategy.

Experience

1. Alpha Beta Program Manager

   Adobe

   Dec 2025 — Present · Lehi, UT, US

   I serve as an individual contributor and project manager within Adobe\'s alpha and beta programs, overseeing the success of pre-release programs from kickoff through completion. My role centers on ensuring each program follows standardized customer engagement processes while continuously optimizing how we collect and act on feedback.I work cross-functionally with product, engineering, and customer-facing teams to keep programs running smoothly and on schedule. By applying consistent program standards across releases, I help create a reliable, repeatable experience for both internal teams and the customers who participate in our early-access programs.What I focus on- Managing alpha and beta program lifecycles, ensuring adherence to established program standards and timelines- Standardizing customer engagement processes to create a consistent, high-quality experience across programs- Optimizing feedback collection and analysis to surface actionable insights that inform product development- Coordinating across functions to align stakeholders, remove blockers, and drive programs to successful completion

Education

• Viewmont High School

  Graduated with Honors in English and Science and received the Sterling Scholar Award for Drama in 2006.

• Tech-Moms

  Coding and Computer Science

• Weber State University

  Associate of Science - AS, Radiologic Technology/Science - Radiographer