Caitlin Shea-Vantine

About Caitlin Shea-Vantine

Ahoy! I\'m Caitlin, an instructional designer at Top Hat, and I\'m on a mission to help students have a great experience in the classroom. With a strong foundation in science, I\'ve fine-tuned my knack for problem-solving and critical thinking, skills I now leverage to craft impactful educational experiences. I wholeheartedly believe that education is the cornerstone of a better future. My dedication lies in driving sustainable change in the way we teach and learn, making education not just effective but also engaging. Throughout my career, I\'ve had the privilege of contributing to projects that have positively transformed the lives of students. I take immense pride in being a proactive and dependable team player, consistently delivering results that exceed expectations.One of my core values is community engagement, and I thrive on forging connections with educators, learners, and colleagues alike. I\'m always eager to join forces with like-minded professionals who share my passion for enhancing education. Whether you\'re an educator, a fellow instructional designer, or simply someone who\'s as enthusiastic about revolutionizing learning as I am, I\'d love to connect and exchange ideas. Clifton Strengths: Intellection • Includer • Responsibility • Positivity • Strategic

Experience

1. Senior Client Training Specialist

   Top Hat

   Aug 2023 — Present

   Design and deliver engaging client training programs for Top Hat’s learning platform, driving increased product adoption and classroom engagement across higher-education institutions.• Facilitate live virtual and in-person training sessions for faculty, instructional designers, and administrators, ensuring confident platform usage and alignment with pedagogical goals.• Create clear, scalable instructional materials—including guides, video scripts, slide decks, and LMS-integrated resources—to support both new and advanced users.• Partner with Sales and Customer Success Managers to assess faculty needs and develop customized onboarding plans to meet their goals. • Analyze user feedback, training performance data, and support trends to refine curriculum, reduce time-to-value, and enhance overall client satisfaction.• Collaborate cross-functionally with Product, Support, and Sales to relay customer insights and advocate for feature improvements that strengthen the product experience.• Manage multiple faculty cohorts concurrently, ensuring timely delivery of training milestones and maintaining strong stakeholder communication.• Provide ongoing coaching and office-hours-style support to help educators implement evidence-based teaching practices using Top Hat’s platform capabilities.• Champion best practices in digital pedagogy, accessibility, and active learning to help institutions achieve measurable improvements in student engagement.• Contribute to internal knowledge bases and training repositories, improving team efficiency and supporting consistent delivery of high-quality faculty education.

Education

• Saint Michael's College

  Bachelor of Science (BS), Biology

  2011 — 2015

• Universidad San Francisco de Quito

  Marine Ecology

  2014

• Florida Atlantic University

  Master of Science - MS, Biology

  2017 — 2020