Caitlin Miller

About Caitlin Miller

A detail-oriented and operations-driven leader with over 20 years of advertising and marketing experience, I specialize in optimizing agency resourcing, internal processes, and team workflows to drive efficiency and impact. In my role as Director of Resource Management at Collective Measures, I lead agency-wide forecasting, capacity planning, and talent allocation ensuring we are effectively staffed and aligned to meet both current and future business needs.With a strong foundation in account management and client services, I bring a unique perspective to operational leadership balancing strategic needs with day-to-day execution. I\'m passionate about building and evolving internal systems that support scalable growth, improve visibility, and enable teams to work smarter.Known for my organization, follow-through, and collaborative approach, I thrive in fast-paced environments where I can bring structure to complexity and partner across departments to optimize resources and improve outcomes.Specialties:Resource Management • Operations Strategy • Capacity Planning • Process Development • Workflow Optimization • Cross-Functional Collaboration • Team Leadership • Account Operations • Account Management • Project Management • Talent Allocation • Forecasting & Reporting • Internal Communications • Digital & Traditional Media Strategy • Media Planning & Buying • SEO & Content Strategy • Brand Strategy • Strategic PlanningStrengths Finder Top 5 Strengths: Arranger, Communication, Includer, Harmony, Empathy I attended Gustavus Adolphus College and graduated with a Bachelor’s degree in English. I currently serve as President on the i612 Board.

Experience

1. Director of Resource Management

   Collective Measures Media & Analytics

   Jun 2023 — Present · Minneapolis, MN, US

Education

• Gustavus Adolphus College

  BA, English